Returns and Exchanges
For all Otiwaa.com purchases, we will gladly exchange or return your item(s) within 30 days of your purchase. The amount refunded will be the total purchase price, excluding the shipping costs. We ask that the item(s) be in new, unused condition, with the original tags. Please include your name, and the reason for your return e.g., too small, too big, the color, etc…..we will accept one-word descriptions. We care about what you have to say because we care about you!